Robert Taylor - AIxKM

AI, Human Capital and Organisational Capability

Advisor at the intersection of AI's potential, human abilities and organisational capability.

  • AI strategy, adoption and organisational readiness
  • Human capital, expertise and ways of working
  • Knowledge Management and organisational learning
  • Governance, operating models and capability building

Advisory, fractional leadership and delivery support for organisations seeking to combine AI, human expertise and organisational knowledge more effectively.

Robert Taylor at KM World 2026

AI Strategy, Adoption and Organisational Readiness

A member of two AI start-ups, experienced in both commercial and academic AI research, and with a decade of AI consulting behind me, I help organisations assess where they are, identify worthwhile opportunities and build a practical route from experimentation to sustained use, outcomes and impact.

AI Training 

End-user-friendly, non-technical AI training for beginners and improvers.

AI Adoption for Teams

A hands-on guided learning pathway for functional teams to enable them to take AI beyond the theoretical ... to adopt and embed AI into their real work. 

AI Leadership Advisory

AI poses new dilemmas for leaders who need to be well informed to make the right decisions.

 

Human Capital, Expertise and Ways of Working

AI changes work, but value still depends on people knowing what good looks like.

As AI takes on more research, drafting, analysis and routine knowledge work, human judgement, experience and expertise become more important, not less. Organisations need to rethink roles, skills, decision-making and the way work is designed around the strengths of both people and AI.

I help organisations understand where expertise matters most, where AI can augment it, and how roles, workflows and capabilities need to evolve.

The goal is not simply greater productivity. It is better work: stronger judgement, better use of expertise and more effective collaboration between people and AI.

Knowledge Management and Organisational Learning

AI is only as useful as the knowledge and information it can draw on.

Many apparent AI problems are really knowledge problems: fragmented information, weak ownership, poor findability, outdated content, lost experience or important expertise that exists only in people's heads.

I help organisations improve how knowledge is created, shared, found, applied and learned from. That can include Knowledge Management strategy, communities of practice, content and knowledge structures, learning from experience, expertise sharing and organisational memory.

AI does not remove the need for good Knowledge Management. It makes it more important.

Content

All aspects of information, content, document and record management.

 

 

Technology and Process

Effective implementation of content management and collaboration IT for KM and its embedment into business process.

 

People

Everything from the people management aspects of KM, to organisational culture and communities of practice.

 

Governance, Operating Models and Capability Building

Good AI use needs more than policy.

Organisations need clear decisions about who owns what, where responsibility sits, how risks are managed, how good practice spreads and how learning from one team becomes capability across the organisation.

I help design the governance, roles, operating models and practical mechanisms that allow organisations to use AI responsibly while still learning and moving forward.

The aim is to build an organisation that does not depend on a few enthusiasts or isolated pilots, but can improve its use of AI through experience.

That is what turns AI from a technology initiative into an organisational capability.

Contact

Please contact me to discuss your need or idea. Your first consultation and my initial ideas for you are free of charge.

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